shipping info
We ship orders weekly every Thursday.
The cut-off is the day before (Wednesday). Orders placed after this are shipped on the following Thursday.
We hope to resume daily shipping soon. Thank you for your patience.
UK shipping
UK Shipping
Royal Mail Tracked
1-3 days after dispatch
£3.99
Free when you buy 5 bags
Once your order has been dispatched, we cannot change the shipping address. Please ensure the shipping address is correct, as we take no responsibility if you provide us with an incorrect address.
international shipping
Europe, US & Canada
UPS tracked
Rest of World
Royal Mail tracked, who will pass your order to the local postal service in your country
Shipping cost and estimated shipping time for your country will be shown at the checkout stage.
Please note, shipping times are just an estimate, shipping delays are out of our control.
Customs:
Orders sent outside of the UK may be subject to additional customs charges. It is impossible for us to predict if or how much you will be charged. You are responsible for paying any customs charges or taxes.
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Any orders returned back to us because the courier could not deliver, or because a customs charge was not paid, will be refunded minus the cost of shipping and any fines or fees.
While our gunge is sent in plain packaging, the customs declaration will state the primary chemical used in our powder. However no terms like "gunge" or "MessyPup" will appear.
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Once your order has been dispatched, we cannot change the shipping address. Please ensure the shipping address is correct, as we take no responsibility if you provide us with an incorrect address.
For more info, please see our FAQs page, or contact us.